Last updated: 18th August 2025
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Smooth Balance uses cookies to:
These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| smooth_balance_session | Maintains your session while browsing the site | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
| csrf_token | Security protection for forms | Session |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _ga_* | Google Analytics - session and campaign data | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - tracks conversions and builds audiences | 3 months |
| ads_prefs | Stores advertising preferences | 1 year |
Some cookies are placed by third-party services that we use:
We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Our website includes social media buttons and embedded content from platforms like Facebook, Twitter, and Instagram. These may set cookies to track your interaction with their content.
When you first visit our website, you'll see a cookie banner allowing you to:
You can change your cookie preferences at any time by:
Most web browsers allow you to control cookies through their settings. You can:
Disabling certain cookies may affect your experience on our website:
Under UK data protection law, we need your consent for non-essential cookies. Our legal basis for processing cookies is:
Cookie data is retained for the durations specified in the tables above. You can delete cookies at any time through your browser settings or by clearing your browsing data.
We may update this Cookie Policy periodically to reflect changes in our practices or for legal compliance. We will notify you of significant changes by posting a notice on our website.
Our website is not intended for children under 18. We do not knowingly collect data from children through cookies or any other means.
Some of our cookie data may be processed by third parties outside the UK (such as Google Analytics). We ensure appropriate safeguards are in place for these transfers.
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Smooth Balance Limited
42 Royal Mile
Edinburgh EH1 2PB
Scotland, UK
Email: [email protected]
Phone: +44 131 555 0374